Obtaining an e-tag - FAQ's
1. What is an e-tag?An e-tag is an electronic device the size of a computer mouse, which is attached to the windscreen of your car. As a vehicle that is fitted with an e-tag approaches the toll plaza and selects one of the specially marked e-tag lanes, the e-tag is read by an antenna in the plaza roof and the boom opens automatically.
The driver only needs to slow down to 30 km/hr and does not have to stop, look for cash or open the vehicle windows to pass a credit card to the toll collector. Traffic volumes permitting, the e-tag offers a non-stop passage through all toll plazas along the Bakwena Platinum Highway.
2. How do I get an e-tag?
In order to obtain an e-tag you need to:
- Fill in an e-tag application form. These forms are available from
- Our website, Click here to download a form
- Johannesburg: Bakwena, 24 Sunninghill Office Park, Peltier Road, Sunninghill, phone (011) 519 0400 – application forms are faxed to clients on request.
- Pretoria: Pt Operational Services, Rentmeester Park Building, 3rd Floor, C/O Kirkia & 74 Watermeyer Street,Meyerspark,Pretoria,South Africa, phone (012) 804 9057 – application forms are faxed to clients on request.
- Pretoria: Kollonade Shopping Centre – at the e-tag Information Kiosk, 1st floor.
- Rustenburg: Waterfall Mall – at the e-tag Information Kiosk, phone (014) 537-3598 to make an appointment.
- You have to be in possession of a valid South African credit card, an Absa Fleet, First Auto, Nedfleet or Stannic Fleetcard or a Garage card. Your card details are entered on the Application Form – all transits that you incur during a calendar month are debited to your card at the beginning of the following month. Please note that certain cards charge transaction fees.
- When you submit the e-tag application, please specify at which of the above outlets you would like to collect your e-tag. Our consultants will contact you when your e-tag application has been approved and the e-tag is ready for collection.
- Your e-tag should be ready within 5 working days. Upon collection of your e-tag you will be required to sign a Speedpoint slip for the non-refundable deposit. Due to public demand Bakwena has extended the introductory offer of R5 for the e-tag – Bakwena pays R250 to import the device and offers clients a 80% discount on the cost price!
Always keep your e-tag number handy in your vehicle.
3. If I have a large fleet, do I have to fill in a form per vehicle?
You do not have to fill in one application form per vehicle. On request Bakwena provides a special Excel spreadsheet on which you can enter all details regarding the individual vehicles – the application form will only have to be completed once.
Please contact us on (011) 519 0400 to obtain your special Excel Fleet Register.
